At Seefat Technologies Pvt. Ltd., we value transparency and fairness in all our business dealings. This Refund and Cancellation Policy explains the terms under which cancellations and refunds are considered for the services we provide.
Nature of Services
Seefat Technologies primarily offers customized and service-based solutions, including but not limited to:
- Website and web application development
- Mobile application development
- Software and SaaS solutions
- UI/UX design services
- Digital marketing and SEO services
- IT consulting, maintenance, and support services
Due to the customized nature of these services, refund requests are handled carefully and fairly.
Cancellation Policy
Client-Initiated Cancellation
- Clients may request cancellation before the commencement of work.
- Cancellation requests must be submitted in writing via email to our official contact address.
- If work has already started, cancellation may be approved only after deducting charges for work completed, time spent, and resources allocated.
Late Cancellations
- Once development, design, or execution has significantly progressed, cancellation requests will generally not be eligible for a refund.
- Any delivered work up to the cancellation date remains the intellectual property of Seefat Technologies until full payment is made.
Refund Policy
When Refunds May Be Considered
Refunds may be considered under the following circumstances:
- The service has not yet started.
- Payment was made by mistake or due to a technical error.
- The project was cancelled by Seefat Technologies before work began.
- All refund requests are reviewed individually and are subject to management approval.
Non-Refundable Situations
Refunds will not be issued in the following cases:
- Work has already been started or completed.
- Delays caused due to lack of client communication, approvals, or required content.
- Third-party costs such as domain registration, hosting, licenses, plugins, APIs, or paid tools.
- Digital marketing, SEO, or advertising services once execution has begun.
- Custom development or design services delivered as per agreed scope.
Partial Refunds
In certain cases, a partial refund may be issued after deducting:
- Cost of completed work
- Time invested by the team
- Administrative and operational expenses
- Any third-party charges already incurred
Refund Process
- Refund requests must include invoice/payment details and a valid reason.
- Approved refunds are processed within 14 to 21 business days.
- Refunds are credited using the original payment method only.
- Transaction or gateway fees, if any, are non-refundable.
No Cash Refunds
Seefat Technologies does not provide cash refunds. All refunds are processed digitally to the original source of payment.
Project Hold or Suspension
If a project is placed on hold at the client’s request:
- Payments already made remain non-refundable.
- Project resumption may require revised timelines or additional charges.
Dispute Resolution
In case of any dispute related to refunds or cancellations, both parties agree to attempt resolution through mutual discussion before pursuing legal remedies.
Policy Modifications
Seefat Technologies reserves the right to modify this Refund and Cancellation Policy at any time. Updates will be effective immediately upon publication on the website.
Contact Information
For cancellation or refund-related queries, please contact:
📧 Email: sales@seefattechnologies.in
🌐 Website: www.seefattechnologies.com
